Terms and Conditions

Guarantee and Returns
Returns and Exchanges

We hope you will be delighted with your purchase. If however you would like to return an item, please do so within 14 days of receipt for a credit note, exchange or refund. Please request a Returns Form via e-mail. Complete the Returns Form, and send it to us along with the unused item in its original packaging by secure delivery to the address given on the returns form. We recommend that you return goods by recorded delivery and retain proof of postage.

Goods are returned to Trousers London at your own expense. We can not be held liable for goods that do not reach us. Should you wish to exchange goods, then you will be charged for postage and packaging at the standard Royal Mail rates. Faulty goods will be exchanged at Trousers London’s expense. None of these terms affect your statutory rights.

Please send all returns to:

Trousers London - Returns
Studio 12
234 Dalston Lane
London
E8 1LA
UK

Customer Service

If you have any enquiries about your order, or about our products and services, or would like more information about Trousers London, please email us at info@trouserslondon.co.uk, or write to us at:

Trousers London
Studio 12
234 Dalston Lane
London
E8 1LA
UK